Support

Email support@dupeit.co. Tell us what happened and where in the app, and include the email address on your account if you have one.

DupeIt has no passwords. Sign in with Apple, or enter your email address and type in the code we send you.

If the code has not arrived within a minute, check your spam folder. A new code can be sent once a minute, and each code works only once.

DupeIt Pro is sold and billed by Apple. To change or cancel your plan, open Profile, then Settings, then “Manage subscription”. You can also go to Settings on your iPhone, tap your name, then Subscriptions.

Reinstalled the app or moved to a new phone? Open Profile, then Settings, then “Restore purchases”, using the same Apple account you bought Pro with.

Refunds are handled by Apple at https://reportaproblem.apple.com

Open Profile, then Settings, then “Delete your data”, tap “Delete my account” and confirm. It removes your email address, display name, comments, saved perfumes, votes, ratings and alert subscriptions straight away, and it cannot be undone.

Deleting your account does not cancel DupeIt Pro. Cancel the subscription first, as described above.

If you can no longer open the app, email support@dupeit.co from the address on your account and we will delete it for you.

Under any comment, tap “Report”. Choose “Report and block” if you never want to see that person again. We review every report within 24 hours.

If a dupe does not smell like the original, tap its evidence badge, then “This isn’t a match”.

Read our privacy policy at https://dupeit.co/privacy and our terms of use at https://dupeit.co/terms